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Customer Chemistry

Mary Naylor




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 | #3511606 in eBooks |  2002-04-18 |  2002-04-18 | File type: PDF

||8 of 8 people found the following review helpful.| Essential Insight for Any Marketing Professional|By Michael Lowenstein|I can always tell how useful and informative I consider a book by how much page dog-earing, highlighting and underlining
I've done. This book looks like it has been through a major battle.

So many things impressed me. On page 111, for example, they give a 'top of mind' marketing success sto|About the Author|Mary Naylor is the founder and CEO of Capitol Concierge, listed by "Inc "magazine as one of the nation's fastest-growing companies, and of VIPdesk, the leading provider of "live" Web-based concierge services. She is a top expert and lecturer on

Techniques to reap more business­­ from fewer customers

Mary Naylor transformed Capitol Concierge from a small, struggling start-up into a hugely successful corporate concierge service. Customer Chemistry chronicles how she did it­­and how readers can use Naylor's innovative customer relationship management and marketing approaches in their own firms. Customer Chemistry presents a systematic blueprint for identifying top-lin...

You easily download any file type for your device.Customer Chemistry   |  Mary Naylor. Which are the reasons I like to read books. Great story by a great author.

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