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If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practi

C. Jackson Grayson, Carla O'dell




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 | #860450 in eBooks |  2011-11-08 |  2011-11-08 | File type: PDF

||45 of 46 people found the following review helpful.| The Invisibility of the Obvious|By Robert Morris|One of the exercises I conduct for consulting clients is quite simple but extraordinarily valuable. Here's how it works. I ask to meet with 5-10 key executives, with or without the CEO included. Each of those present, in rotation around the table, says to each of the others (one at a time): "Here is what you and your people cou|.com |Responding to the familiar observation that what you don't know can and will hurt you, American Productivity and Quality Center leaders Carla O'Dell and C. Jackson Grayson Jr. have countered with a contention that the "hidden reservoirs of intelligence th

While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed productivity and quality experts Carla O'Dell and Jack Grayson explain for the first time how applying the ideas of Knowledge Management can help employers identify the...

You can specify the type of files you want, for your device.If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practi   |  C. Jackson Grayson, Carla O'dell. I was recommended this book by a dear friend of mine.

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