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The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)

Roger Brooks




[PDF.vp13] The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)

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 | #1587337 in eBooks |  2010-06-01 |  2010-06-01 | File type: PDF

||1 of 1 people found the following review helpful.| Adviser to pursue loyalty|By Pedro Lopez|A basic book on loyalty principles that seems an extract of good comments and options to the endless loyalty cycle. If you are not an expert on the topic, this is a good book; if you are looking for something technical, this is not the book you need.|0 of 0 people found the following review helpful.| A good ov|About the Author|Author Profile| Roger L. Brooks is a respected loyalty strategist with more than 15 years of experience in developing, supporting, and implementing customer loyalty and rewards programs. He has worked with esteemed companies such

Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman's, T.G.I. Friday's, CVS/pharmacy, Bank of Montreal, Saks Fifth Avenue and Men's Wearhouse. He provides a comprehensive 6...

You can specify the type of files you want, for your gadget.The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)   |  Roger Brooks. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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